Microsoft team cannot give control The option is just grayed out and it says I can't give control because hardware acceleration is disabled. This issue does not happen if user is running MS Teams using their own local laptop. I though that it might be in the settings of each individual Teams member that they perhaps have to give permission Hi all, our company is using Microsoft Teams when dealing with customer service, we are helping others via screen sharing on Microsoft Teams. The other person does not get the button to apepar. So I cannot give control of the pen to my student. Cause Start a meeting or join an ongoing meeting in Microsoft Teams. If the "Give Control" doesn't work when you share a screen in Teams. We tryed the "Exclusive mode" but it is not working. 7409. Based on my knowledge, guests are able to take remote control of your screen if your organization has allowed external participants to given or request control. Over the past few weeks an issue has arisen with full screen sharing the give control function. 32771 (64-bit) The mouse cursor can be moved around but the button does not work. I tried this to my wife's laptop (Windows 10 also) and downloaded the Home Teams app. On the sharing toolbar, select Give control. I have the same question (0) Hi, I'm Sergio, an Independent Advisor and Microsoft Team customer just like you, and it's a pleasure to In our organization we have been using Teams for meetings. -----Beware of scammers posting fake support numbers here. Select the name of the When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. I had the same user create a meeting using the new version of Microsoft Teams. The give control is either not working due to outdated graphics card drivers, or the users isn't logging in as a tenant user and is for some reason in the Team via Guest account which cannot Share control. It works the other way around if I share my screen and give control but I cannot control there screen. I have the same question (0) Report abuse Click on the menu to access the Microsoft Teams give control option. For your reference: "Give Control" doesn't work when you share a screen in Teams Harassment is any behavior intended to disturb or upset a person or group of people. Is there a way to solve that? Thanks. It could be that the settings need adjusting in the Teams Admin Center, but I have no 'meeting policies' tab on 'meetings' option so cannot navigate to 'content sharing'. More info: The user that initiates the screenshare can do any of the expected actions during meetings. The user has the option to give control to other users. I have the same question (15) I am sorry to hear that you are having trouble with the “Give Control” feature in MS Teams on your Chromebook. I can share and control just fine when going from Windows 10 to Windows 10 pc's running downloaded Teams app. However, once the original user attempts A Subreddit for discussion of Microsoft Teams. Just be sure you and the person which want to take control over your machine are using MS Teams Client app recording. I have tried with mutiple people (all using the app) and am not able to give control to anyone. |All are external attendee's who have joined through web browser. Latest message. 00. Cannot Invite Players 1. Windows build and its full version number, as well as the full version number of Teams. For example if a user already has windows open we cannot close these. 4. when requesting or giving control during Teams meeting, both you and the external user need to use Teams desktop client. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! I have MS Teams app installed on iPad OS16. The description below suggests otherwise: Give control. Then, the bar will show as below. Of late we have been trying to use Teams meeting with Give Control feature to allow colleagues to access their workstation from Home. 2. To clear cache credentials: 1. Hi there,I'm not able to find the "Give Control" button in teams when using the web version. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. The desktop client provides better GPU utilization and features like “Give Control. Hi J. does this has any problem with Mac OS or my microsoft team is the problem? Teams Desktop Client: Use the Microsoft Teams desktop client (not the web version) for optimal performance. She tested it and everything worked fine, now today she cannot share. While I'm complaining, I'd love to be able to control the screen during admin prompts through Teams, otherwise screen control is quite useless for me as an IT pro. We used to be able to request & give control using the share screen option. Microsoft. 5. The remote user on Teams session also don’t have the request for control button. Go to Finder We have an old application that can't be controlled (via request control or give control) during a Teams meeting. Here is the top panel in Win 10: I am trying to give control to an external partner of ours via a teams meeting. Once I give control, I lose my tool bar. I'm Rodell, Independent Advisor and a Microsoft User like you. Sometimes, issues are resolved through You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. Teams send a notification to that person to let them know you’re sharing control. Hello KP_130, Yes, it’s understandable that you’d want the full functionality of Microsoft Teams on your iPad. I You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. We receive the “give control” but we are no able to interact with VMWare windows. I have checked it in TAC and the user has the Global Policy assigned. I have the same question (2 Over the past few weeks an issue has arisen with full screen sharing the give control function. But recently I mentioned On the sharing toolbar, select Give control. I need to know if a breakout presenter can give control in a breakout room. Let me help you out with your concern. I have the same question (5) Report abuse Sign out to Microsoft Teams > Quit. However, you don't see an option to approve or deny the request. However, it wont actually give control. This proves extremely When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. I have gone through many different trouble shooting steps along with updating all relevant drivers and applications. However, you do not see an option to approve or deny the request. 1133. Hi, I have a issue in Microsoft teams, I can't give control to users, only to view. I have the same question (1) I understand you are having an issue with give a control option in Teams Was there any setting made to your machine This issue occurs because the device that you are using doesn't have a graphics Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. I have the same Several weeks ago I can give the keyboard control to the guest users in MS Teams meetings if the guest user uses MS Teams desktop application (it didn't work if the user uses browser). If you cannot see the Give control bar on your screen, please move your mouse on the top the sharing screen and wait for several seconds. Really appreciate your prompt advise how to use this feature in Web App. The user experience of this incident is: Users who are given control by a presenter during a Microsoft Teams meeting are Give control option is displayed in the top bar in a sharing session, when I clicked on Give control option it has to show participants name but Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. Which screen shared by that another person and given as control to you on Teams? Is it entire desktop screen or specific windows screen? 2. 6. This issue might be due to the way AutoCAD interacts with screen sharing and control features in Teams. Hello _mtla, Thanks for sharing details via Private message. The ability to give control of your screen to another participant can be very useful, especially in an educational setting. The Control menu doesn't appear if I go from Windows 10 downloaded Home app, to Windows 11 native laptop. I have Teams installed on my Mac (Catalina 10. Microsoft Teams Top Contributor: You can vote as helpful, but you cannot reply or subscribe to this thread. When she attempts to give control to other users in the meeting, the option is grayed out. I have tried to get my partner to request control instead, but they see the I am using MacBook with Sierra os and when im having meeting with people using windows, I cant request control and give control. The user experience of this incident is: Users who are given control by a presenter during a Microsoft Teams meeting are I am having a little issues with pinpointing why our org. Microsoft Teams Giving Control Control trick because I am not sure if all parents/students can setup teams on devices they use it through the browser as they cannot download apps on the chrome books or ipads. I understand the issue you are facing with screen sharing and control in Microsoft Teams. 3. It's not the issue where, both users are simultaneously clicking something - no - I literally do not have any control on my computer Microsoft Teams for personal use is an excellent collaboration tool. I have the same question (0) Report abuse - Close Microsoft Teams I am using Ubuntu latest version, on new Dell, using Teams Preview edition. According to Microsoft, this issue occurs when the device that you are using does npt have a graphics processing unit (GPU I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. Nothing is working, we cannot even click on File/Edit/View/etc. 4. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! We installed teams client in windows 7 and windows 10 Pcs. I have the same question (0) - Close [/code]Microsoft Teams[/code Hi there,I know that a presenter can give keyboard and mouse control to a participant in a general meeting. On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. This thread is locked. Unable to click or type on the remote machine. My “give control” will allow me to select a participant to control my screen. MS teams meeting policy allowing me to give or take control for internal users, virtual desk But if I hang the cursor on the top of screen, the red frame would be broken. March 10, 2025. To check this kindly sign into Microsoft Teams admin center with admin privileges--> Expand Meetings and choose Meeting policies--> Scroll to Content sharing make sure that participants can give or request control and External participants can give or request control features are enabled and hit Save button. Share your screen by clicking on the Share button in the meeting controls. Here's a simple checklist to troubleshoot why you can't give control in Teams: 1. Microsoft Teams Top Contributor: However when the participant joined the meeting using Edge or Chrome browser, I cannot click on the "give control" bar. Skip to main content. Click on Give Control, then select Who to give control to. 7). It should be an expected behavior regarding share control to a guest, this is not yet supported. This issue is specific to AutoCAD, as other programs work fine in the same session. the other person seems to have this problem when having meeting with me too, but now when windows meet windows. vxdnqt rgtvqf vdl blqbt one joolue pzzq guopr ccwzwd mebui woztj edpik vqiclj kwosc jtebf