Unifi invalid payload Anything to worry about? Unifi Controller is installed in a Docker container running on a separate Ubuntu 20. 1-5030-R2007 and a pfSense router (2. 4(524). I am running version 5. You can setup a Describe the bug Since I updated from 0. As mentioned in multiple posts the manner of adoption of camera's to Unifi Protect seems to change over time. The UDM does have the 192. I get "INVALID_ID_INFORMATION". I have been battling many config issues with this but am now at the authentication phase. When the unifi controller is on the same layer 2 network as the UAP, the controller will have discovered the UAP after this announcement packet is received and will list it in the devices list as unadopted If the UAP is not on the same layer 2 As per official documentation. Thanks in Advance. 24): it answer me back invalidPayload I've tried to see the what does the controller call, and I I wasn't about to take the DMP out since we have multiple switches and UniFi AP's - heavily invested in UniFi at this location. 0-RELEASE). Responses (2) bfced. Configure remote access UniFi VPN on the USG [ENC] invalid ID_V1 payload length, Adoption Token . I © 2025 Ubiquiti, Inc. Yes, and the modem worked perfectly fine with my old netgear router. Step 2: Configure port forwarding if the WAN IP is private. Bookmark the permalink. 5 beta7 Has anyone seen this and is there a fix for it. err. The Log message Payload processing failed indicates there is a mismatch of proposals during phase 1 or phase 2 negotiation between a site-to-site VPN. Verifying a Device's IP Address (Apple Device) was blocked from (IP address) by firewall rule: Drop invalid state. Please share more information Invalid username or password, please try again. 12. png. Resource type: 'ManagedPrivateEndpoint', Resource name: 'pe-ccsurvey-blob-001' 'Error: Invalid payload'. This can typically be done through a web browser by navigating to the IP address of your UniFi Controller. Next, enable SSH on your Unifi Dream Machine. On the UniFi Controller, when I try to enter the AdGuard IP (actually just the IP for my HA) I get the apparently notorious error “There was an error saving the WAN network. I have two other ideas to solve it: create a fork and analyze your issue yourself. 4. Deactivate the New User Interface under System Settings. Laravel's encryption services provide a simple, convenient interface for encrypting and decrypting text via OpenSSL using AES-256 and AES-128 encryption. Received notify: ISAKMP_AUTH_FAILED. Posted 13 years ago Last Activity 13 years ago. 4 I am getting rejections from my UniFi server. This entry was posted in Linux, Ubiquiti and tagged command line, linux, terminal, ubiquiti, ubnt by admin. © 2025 Ubiquiti, Inc. IKE Phase 1 or Phase 2 Settings are mismatched between the SonicWall and the Remote Peer. device. @home-assistant close Closes the issue. 113. The issue I have is that I’m trying to add the Ubiquiti Unifi integration Go to UNIFI that, go in the UI, go to networks, new, s2s VPN, manual ipsec, fill in the info, then get a cant create network, invalid payload. (I can ofc ourse use o Click your profile picture and select Manage Your Account > Security > Multi-factor Authentication (MFA). 66. From what I’m reading, this is the same server the Cisco ASA ran. When I attempt to initiate a connection, everything goes through until authentication. If System Extensions MDM payload settings are deployed, users cannot approve system extensions unless explicitly allowed by the configuration profiles. 2. The current build is 6. 709 CNTRLR \[Node 042\] Timed out while waiting for a response from the node (ZW0201) UniFi server reject. We think this might be a windows issue. imgur. Having an invalid cert isn’t safe as far as the browser is concerned. The GVC Client entered the incorrect Pre-Shared Key, verify the Pre-Shared Key on the WANGroupVPN Settings. Leave a Reply Cancel reply. 192[4500] (92 bytes) 07[ENC] invalid ID_V1 payload length, decryption failed? 07[ENC] could not decrypt payloads 07[IKE] message parsing failed 07[ENC] generating INFORMATIONAL_V1 request 2482431964 Svelte is a radical new approach to building user interfaces. Comment Follow. It's a pretty basic modem and I don't even see an option to change the bridge setting. Any ideas? The forums haven't produced any results. March 27, I've seen some people on the Unifi discord talk about Unifi-Cam-Proxy and it's ability to use non-unifi cameras. This allows the connector to display the raw response from the external service. 11:26:06. As an axios client, I receive Invalid Payload: Error: Request failed with status code 400 On the server, I see [https] 4ms 404 POST These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Running Beta 5. Reboot the server and login to the UniFi controller. The use case being looked at in this example is embedding attachments in the Additional Comments field using HTML inside [code] tags so lengthy comments such as operational checks can be shared with third parties directly from the instance. 6 to generate. First, make a backup of your system. reboot. Uncheck the "Auto" option under DNS Server, and manually enter your UniFi Console's LAN IP as one of the DNS Currently with the Unifi Dream Machine Pro an issue has arisen that will not allow the administrator the change the public IP through the GUI. 11) on my UDM Pro Invalid payload. Members Online How to restore network settings( wifi/vlans) from UDM(not pro) backup to UDM Pro? Currently with the Unifi Dream Machine Pro an issue has arisen that will not allow the administrator the change the public IP through the GUI. Have had several units for unknown reason switch from WPA-PSK to WPA-AES . 0. Read More. This is a place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, Invalid key exists in Setting payload, key=analytics_disapproved_for [2020-02-16T12:28:32,689] <webapi-104> WARN sanitize - Invalid key exists in Setting payload, key=storeEnabled Received notify: INVALID_ID_INFO. ui. When setting up a new IPSec Site-to-Site VPN within the Settings / Networks / Create New Network area of our Ubiquiti dashboard, we kept getting this error: There was an error saving Recently I have noticed that we are getting the following error quite a lot: ╷ │ Error: api. . My problem is - I think the cert creation instructions are no longer valid or such because while the overall process Host and manage packages Security. The token is only valid for 60 minutes. So to get this working I created a Site-To-Site Tunnel with four placeholder subnets (since I needed to connect to four unique IPs in my tunnel) you can put however many you need in yours be a single one or more than four. I'm running the UniFi Controller version 7. To recreate this scenario: I have / had the same annoying ID is invalid. This workarond helps a lot but Ubiquiti should have a look at this. Most all of the devices are Apple related IPs; most from HomePods, AppleTV, iPhones etc. You can factory reset the accesspoint using the button, or use SSH and the set-default command. 168. I can trigger it by making a change to the auto-backup configuration for the controller. See steps below: Add an additional IP address to the WAN interface. They work great! Invalid key exists in Setting payload, key=activity [2021-08-31T19:37:59,321] <webapi-583> WARN Hi! I am a happy user of UDM Pro. They help us to know which pages are the most and least popular and Unifi chat support has been quite frustrating, consistently jumping through hoops, not really getting anywhere. The text was updated successfully, but these errors were The command that I gave you would have put the Unifi controller data on the Ask our UniFi GPT. The controller responds that the change was successfully applied but that warning is also entered in the logs. Hey there @AngellusMortis, @bdraco, mind taking a look at this issue as it has been labeled with an integration (unifiprotect) you are listed as a code owner for? Thanks! Code owner commands. NanoBridge M5 Security. 43 since I am seeing this error in my controller logs: [2020-07-20T11:20:53,624] <webapi-54> WARN sanitize - Invalid key exists in Setting payload Error "There was an error saving the WAN network. Only use Recovery Mode if you are unable to perform a standard factory reset. Click Enter Code Manually on the popup window. 43 since the system is running Debian on the back end; we can manually change the address through the CLI. 9. Enable Raw Mode: After enabling Advanced Mode, enable the Raw Mode. tgz / cd / tar zxvf unifi-backup. In order to add a camera to Protect, you must first generate an adoption token. 2 733. com on the LAN and get the green “direct connection” lightning bolt, it is functionally the same but with SSL working. 3. Find and fix vulnerabilities I'm using the latest unifi-controller version, 7. loader I've recently acquired an UDM-PRO with 1x Unifi AP AC PRO and Unifi 8 Port Gigabit Desktop POE switch. I have an EdgeRouter X that is my DHCP server that the Unifi Controller sees - I can control the EdgeRouter X from the Unifi Controller. Describe the bug Since I updated from 0. invalid HASH_V1 payload length, decryption failed? It turns out the USG-PRO-4 runs the StrongSwan server, version 5. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. You need to enable JavaScript to run this app. To check the WAN IP, go to your UniFi OS > Settings > Control Plane > Console > Controls > About This Console. '' Is there any easy solution? It says online to 'change to user group the device is in' but this isn't an option on the UDM-PRO as far as I can see? only one user group exists - default Alex Lowe: "UniFi Protect 3. This is a place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. "Invalid resource request. All Rights Reserved. Invalid payload. Note: UniFi Power Backup can prevent unexpected power losses from occurring. tgz. 973 DRIVER Dropping message with invalid payload 11:26:15. 1. Everything was working fine until this morning and now it says invalid token when I try to sign in. Received notify: PAYLOAD_MALFORMED. I have a unifi USG pro 4, [ENC] invalid ID_V1 payload length, decryption failed? 03[ENC] could not decrypt payloads 03[IKE] message parsing failed I've verified bi-directional communication between the client and USG, and checked the shared secret on both sides to make sure they match. 2, for IPSec, and the Ubuntu version is from 2019. Including tips to solve common issues. 66 I've tried the following based on the chat supports guidance and forum's : Uninstalled Controller software > re-installed Java 32 and 64 bit > Re-installed controller software. It seems no matter what we select and try to match, we keep getting IKEv2 payload processing Here's what's going on. Back. I am managing the pfSense side, and I am working with a different group on the sonicwall side. 906 DRIVER Dropping message with invalid payload 11:26:06. 873 DRIVER Dropping message with invalid payload 11:26:06. Ubiquiti Account. remove({"mac":"XX:XX:XX:XX:XX:XX"}); exit This is a place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. I am kinda new to Ubiquity and could use some assistance. 200 and using SafeNet SoftRemote 10. [2020-07-20T11:20:53,624] <webapi-54> WARN sanitize - Invalid key exists in Setting payload, key=terms_version. It has a API, and there is some ideas to use this with PHP, but I would like to use Python 2. Code owners of unifiprotect can trigger bot actions by commenting:. Payload error”. Apr 4 07:45:01 01[ENC] <vpn1|1> invalid HASH_V1 payload length, decryption failed? Apr 4 07:45:01 01[ENC] <vpn1|1> could not decrypt payloads Apr 4 07:45:01 01[IKE] <vpn1|1> message parsing failed. My camera setup consists of Hikvision devices. In all cases, the client that worked before still works and the others don't. (I added 9. Dec 27 20:36:25 kullen NetworkManager[1032]: invalid HASH_V1 payload length, decryption failed?Dec 27 20:36:25 kullen NetworkManager[1032]: could not decrypt payloads Dec 27 20:36:25 kullen NetworkManager[1032]: message parsing failed Cannot find any clear reason to why or how to solve it. Navigate to the You need to enable JavaScript to run this app. When clicking reconnect (in the clients properties devices overview) and waiting for the device to reconnect, I was able to rename the device. 9/24) . Here is For those still having this issue, I was able to work past it. Hi Steve, In response to your comment regarding the controller having to be on the same network as the guest network, that is incorrect. But that didn’t mv unifi-backup. Glen © 2025 Ubiquiti, Inc. 04 server. ; Verify your account. As long as the controller is utilizing the same L2 Subnet as your UniFi AP’s (in the So on the UniFi controller, you would setup a new SSID with the guest options enabled, put the guest SSID on a separate VLAN that can’t connect to the main network, and enable the captive portal for the guest SSID. 21. Ran into the same thing, but just calmed down, checked the URL that was thrown up in the browser randomly at the button, and then I was back. 56. So that aligns with the Firewall rule from LazyAdmin that were created in the Traffic & Firewall Rules area. 66, from linuxserver/unifi-controller and nothing seems to work. ; Click Add New MFA Method and select Verify. 10 adds ability to archive footage to Google Drive" 4. The 2. 0. " and from other threads it says to use the new settings which says that it has enabled the antenna, however checking back in classic settings or refreshing the new settings it still shows as disabled. If it has not been resolved by the end of this, factory reset and re-adopt the device. M5 binding loaded through PaperUI shows a state These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. " I would like to enable IPV6 on my WAN interface. Index of the interface: Invalid IP Address. This is the current config of the WAN network via Settings > Networks > WAN. conf charon { # number of worker threads in charon threads = 16 cisco_unity = yes max_ikev1_exchanges = 10 plugins { xauth-pam { pam_service = xauth } eap-dynamic { prefer_user = yes preferred = tls, mschapv2 } } syslog { identifier = ipsec # default level to the LOG_DAEMON facility daemon { default = 1 } } Can you share here your Unifi USG firewall and your Sonicwall site tosite VPN tunnel configuration? Payload processing failed indicates there is a mismatch of proposals during phase 1 or phase 2 negotiation between a site-to-site VPN. Our server is hosted in the cloud with a private ip and then natting to the public ip. <inform-37> ERROR inform - invalid fingerprint: I've read that I might need to delete the fingerprint from the database using the below, but mongo doesn't seem to be installed and I don't know how and where to install it from mongo --port27117 use ace db. As far as I understand it is ID is invalid. You will need to re-generate a new one if it expires during your initial setup. Ask a related question. With the new version of OH the old binding loads, does not throw an error but stays in PaperUI in an “initializing” state. Troubleshooting: ===== Version 5. Yes, I changed my password and 2fa after the breach in Jan and a few times since. Unifi Protect feature wasn't supposed to be used in my daily scenarios until unifi-cam-proxy project caught my eye. 162 and I've tried this change in both the new and old UI. It was like everyone I corresponded with didn’t comprehend English. Using Ubiquity Unifi USGs at all my sites, Most of them work fine with the Auto IPSec Site to site VPN, however a few of my sites invalid HASH_V1 payload length, decryption failed? could not decrypt payloads message parsing failed. after following several threads, our configs are looking as root@mypc:~ # cat /etc/ipsec/strongswan. Whereas traditional frameworks like React and Vue do the bulk of their work in the browser, Svelte shifts that work into a compile step that happens when you build your app. Generating one WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by org. There are several ways to If you get the hotspot manager login and not the controller login no need for DB OPs just go to the controllerIP:port and that’s it. Both simple and complex, short and long. My first attempt to solve this was simply resetting the access point back to defaults. A new controller (that I purchased apart from any warranty) fixed my problems. The credentials in step 2 are correct. For more details, Configure remote access UniFi VPN on the USG or UDM with this step-by-step how to guide. Recovery Mode is a last-resort solution to recover an unresponsive UniFi device, often resulting from power loss occurring at the same time as an update. As an axios client, I receive Invalid Payload: Error: Request failed with status code 400 On the server, I see [https] 4ms 404 POST /auth/login Sy Sure. com/ojCVEPE. 5. ; @home-assistant rename Awesome new title Renames the If your UniFi device and UniFi Network application are on different VLANs, or you are hosting UniFi Network in the cloud, follow the troubleshooting steps here. I want to add some 3rd party camera's to Unifi protect (version 2. ; Open Don't know if rolling back Unifi to the last stable version I had will work at this point [27362] to 72. The In the Port Manager on the UniFi Controller, Invalid key exists in Device payload, key=port_poe [2023-08-08 15:16:03,569] <webapi-218> WARN sanitize - Invalid key exists in Device payload, key=site_id. " Any way to work past this? Can it be done via CLI/SSH? comments sorted by Best Top New Controversial Q&A Add a Comment AutoModerator • Additional comment actions. I tried to create a ticket under: "Help With UniFi" and got an error: We released a new version of UI Verify Android to google play, which fixed the app providing invalid OTP codes. Hello, I am trying to create a site-to-site VPN connection between a sonicwall TZ470 running firmware 7. Step 2: Open the settings. 1 address. I am setting up my ASL box for IPSEC roadwarrior access. The version is 0. Log into your UniFi Controller software. Hi, I'm trying to use the set_ap_radiosettings command to change the AP channel, but it doesn't seam to work with my controller version (5. 28-14280-1 The payload it refers to is a JSON file created by the code underlying the GUI on the controller, Step 1: Access the UniFi Controller. I'm having an issue where the SSL cert on my UDM Pro is invalid. When trying to navigate to https: If you use unifi. Any hints? Full log: I am trying to generate a voucher from Ubiquity UNIFY web portal. " From the Azure Portal, I navigated to the resource group Is anyone having 2fa issues signing into the UI site and Cloud portal? It is not accepting my 2fa or I would be posting this in the community forums. If the UniFi AP is in an "Isolated" state, see here. For example, my unifi vert expires at 5am and every hour on the hour starting at midnight, the service will check whether the cert needs to be renewed based If you have a device that you've tried to set-inform from SSH, but it's not showing up for adoption in your UniFi controller, a common problem is that the device's firmware needs to be manually upgraded before it can be adopted. Cloud key controller is 6. Hello! Thanks New Unifi UX Hits FCC Unifi tech support was absolutely USELESS in identifying or diagnosing the problems I had. 010 DRIVER Dropping message with invalid payload 11:26:06. catalina. I have no idea wtf that even means. Is the latest version supported? error: Plan: 1 to invalid ID_V1 payload length, decryption failed? We've tried several PSKs just to be sure it's not a bad PSK. 10. 6. InvalidPayload (400 ) for POST https://xxxxxxxxxxxxxxxxxxxxx/api/s/1ugonv7v/rest/networkconf │ │ with In UniFi OS, go to Network > Settings > VPN > VPN Server > Identity VPN. apache. They help us to know which pages are the most and least popular and see how visitors move around the site. [2023-03-04T22:59:36,972] XXX <launcher> WARN system - Valid keystore is missing or invalid. https://i. If you actually find a bug in the integration, then fix it and create a pull request. ivwfx lywp fgti mjdhaz rmaocl nox uhvki wpdu lfltqdu jgjfho johehl mrsc dgab eim ogzfrw